Privacy Policy
Last updated:
Santa Barbara Dog Dude respects your privacy. This Privacy Policy explains the information we may collect when you visit our website, contact us, or inquire about our dog training, Pack Walk & Daycare, and Board & Train services.
Information We Collect
Information You Provide
We may collect information you voluntarily submit through a contact form, email, phone call, text message, evaluation request, or other communication. This may include:
- Your name, email address, and telephone number;
- Information about your dog, including breed, age, behavior, training needs, health-related details you choose to provide, and service interests;
- Your preferred service area, scheduling information, goals, and message content; and
- Any other information you choose to send us.
Information Collected Automatically
When you use the website, our hosting provider and website tools may automatically receive limited technical information such as your IP address, browser and device type, referring page, pages viewed, approximate location, and the date and time of your visit. Cookies or similar technologies may also be used to operate the site, remember preferences, understand site performance, and help protect the website from misuse.
How We Use Information
- Respond to questions and evaluation requests;
- Recommend, arrange, and provide services;
- Communicate about appointments, programs, and customer support;
- Operate, maintain, secure, and improve the website;
- Understand how visitors use the website; and
- Comply with legal obligations and protect our rights, clients, dogs, and community.
How Information May Be Shared
We may share information with vendors that help us operate the website or business, such as website hosting, form delivery, email, scheduling, analytics, spam prevention, and security providers. These providers may process information on our behalf under their own terms and privacy practices.
We may also disclose information when reasonably necessary to comply with law, respond to legal process, prevent harm or fraud, enforce agreements, or protect legal rights. Information may be transferred as part of a merger, sale, reorganization, or transfer of business assets. We do not knowingly sell personal information for money.
Third-Party Websites and Social Media
Our website may link to third-party websites or social platforms, including Facebook and Instagram. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information.
Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described here, to provide services, maintain business records, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards; however, no website, transmission, or storage system can be guaranteed completely secure.
Your Choices and Privacy Rights
You may ask us to update or correct contact information, request deletion of information you submitted, or opt out of non-essential promotional emails by contacting us. We may retain information when required by law or for legitimate business purposes.
Depending on where you live and whether a privacy law applies to our business, you may have additional rights concerning access, correction, deletion, or disclosure of personal information. We will evaluate verified requests under applicable law and will not discriminate against anyone for exercising an applicable privacy right.
Children’s Privacy
This website is intended for adults seeking dog-related services. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information, please contact us so we can review and address it.
Changes to This Policy
We may update this Privacy Policy as our website, services, or legal obligations change. The current version will be posted on this page. The date shown above updates automatically to display the current date.